RR ES IT DM - tech support
Emergency Technical Support and after hours and holidays






BRONZE PACKAGE (starter package) $195 / month
BRONZE PACKAGE (starter package) $195 / month
BRONZE PACKAGE (starter package) $195 / month
BRONZE PACKAGE:
 (starter package) $195 / month

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2 month free with prepaid subscription

 Monthly Maintenance and IT Support Contract

 "Never Wait for a critical computer emergency again! " it costs less to perform regular
 maintenance on your systems to prevent critical failures than to repair all the damage
 when it occurs.

 Having a maintenance contract ensures you get immediate help whenever you need it. 

 We provide monthly plans that include onsite hours, remote access support, and  
 24/7/365 phone and email or text support .


  REGULAR MAINTENANCE SERVICE CONTRACTS BENEFITS AND SAVINGS:

  • Clients with a maintenance plan are always serviced first.
  • Ensuring computers are in running smoothly and always performing to their highest capacity.
  • Early detection and prevention of security leaks, potential risks, and other
    dangers on your systems and servers.
  • Damages are kept small , to save you money.
  • our techs do all the work regularly ensuring everything is perfect while you sit back .
  • Implementing secure, automated, and efficient IT computer environment  .
  • Affordable plans include local onsite and offsite services, phone/remote support, and backup services.
  • Reduce downtime, increase performance, and save money now and  in the long run.

   Below are pricing guidelines for an office running 10 PC's and no file servers.
   The price per local file or web server is 89.95 per server, per month.


   Please call for MAINTENANCE SERVICE CONTRACT pricing quote. - 1-800-652-3901

 
   $275/month + 89.95 per server if required

  • Remote maintenance work on All Office Computers [every 2 weeks]
    (spyware, virus, adware, system and software updates, tune-ups and clean-ups, 
    removing software that employees install)
    •
  • NO Server are included with this package. (89.95 per server/month)
  • (Each PC is estimated to require at least 2.5 hour of active remote
    attention per month: 10 PC’s = 25 hours estimated remote maintenance/month)
  • Phone/remote Support for 10 hours
    (please reserve for important system failures only!)
  • Required on-site visits will be at current hourly rate, Extra phone support will be $1.95/min.

 $325/month + 89.95 per server if required

  • Remote maintenance work on All Office Computers [every 2 weeks]
    (spyware, virus, adware, system and software updates, tune-ups and clean-ups, 
    removing software that employees install)
    •
  • NO Server are included with this package. (89.95 per server/month)
  • (Each PC is estimated to require at least 2.5 hour of active remote
    attention per month: 10 PC’s = 25 hours estimated remote maintenance/month)
  • Phone/remote Support for 10 hours
    (please reserve for important system failures only!)
  • 50 GB of  Backup Space for use with Managed Backup Service
    (scheduled to run daily or at longer intervals to backup up to 10 PC’s )
  • Required on-site visits will be at current hourly rate, Extra phone support will be $1.95/min.

 $375/month + 89.95 per server if required

  • Remote maintenance work on All Office Computers [every 2 weeks]
    (spyware, virus, adware, system and software updates, tune-ups and clean-ups, 
    removing software that employees install)
  • (Each PC is estimated to require at least 2.5 hour of active remote
    attention per month: 10 PC’s = 25 hours estimated remote maintenance/month)
  • Phone/remote Support for 10 hours
    (please reserve for important system failures only!)
  • NO Server are included with this package. (89.95 per server/month)
  • 50 GB of  Backup Space for use with Managed Backup Service
    (scheduled to run daily or at longer intervals to backup up to 10 PC’s )
    •
  • 2 FREE hours of on-site service in case of a hardware or system failure.
  • Required on-site visits will be at current hourly rate, Extra phone support will be $1.95/min.

  1.  free to upgrade/downgrade/ service plans as needed.


  2.  not responsible for intentional damage or failures resulting of physical damage and or
     carelessness to the computer systems or servers (i.e.. fire , power failures )


  3.  If requested, logs will be  provided at the end of every month to show hours and
     corrective actions applied on specific computers and or servers.


  

Amd , Hp , Cisco , Dell , Redhat , Microsoft


Subscription Plan Option includes these valuable services:  { $24.95 a month }*

  • Remove and secure your PC against pop-ups, viruses, spyware, Trojan horses, worms, and other undesirable programs and files.
  • Optimize Microsoft Windows Vista, XP or 2000 operating system and Microsoft Office 2007, 2003, XP/2002, or 2000 software to improve system performance and security.
  • Update Microsoft software and eliminate compatibility issues.
  • Answer "how to" questions related to the Microsoft Windows Vista, XP or 2000 operating system and Microsoft Office 2007, 2003, XP/2002, or 2000 applications.
  • Provide hardware and software recommendations.
  • Provide troubleshooting and problem identification help for hardware and network issues.
  • Provide support for software firewalls and User Access Controls.
  • Troubleshooting and problem solving on all Subscription Plan networks and PCs
  • Discounts on hourly rates up to 30% OFF

Note: Service Plans require a one-time set-up fee of $59.00 (in addition to the monthly service fee)

 Minimum system requirements:  Windows XP, Windows Vista and a high speed internet connection

 * Support subscription plan - refers to support for a single PC and specific issues outlined above.
Hardware Failure is not covered  by the service plans provided by our services on monthly plans.
If RR ES IT DM determines that any customer is abusing or otherwise using the service excessively,
customer will be notified and RR ES IT DM may restrict or terminate customer's access to the service.
If RR ES IT DM determines a customer is using the service for illegal or inappropriate activities, this
may be deemed reason to cancel subscription.

Please see the Terms of Service for details. 




 1. Call  { (818)  350 - 2349 } or Chat chat tech support  or  SMS/TEXT sms tech support { (818)  350 - CFIX }
       Describe your problem to a support engineer and select the appropriate per-incident pricing services
       or monthly plans

 
 2. Connect  Connect to us over the internet using our secure support connection tools.
       Connect to us over the internet using our secure support connection tools.
       download the free support software, the 24-Hour Computer Support tool will live on your desktop.

  install remote support software


 3. Repair  Relax , we will diagnose and repair your problems for you while you watch.
       Relax , we will diagnose and repair your problems for you while you watch.
       PC REPAIR & UPGRADES , NETWORKING , WIRELESS , VIRUS REMOVAL , IN-HOME , IN-OFFICE




provide us with  information so that we may add you to our mailing list


IT Support Services / Plans are Fully Guaranteed
"We guarantee that we will fix your computer or network problems right the first time to your complete satisfaction."


LOCAL TECH SUPPORT SERVICE LOCATIONS:

Los Angeles, Hollywood, North Hollywood, South Pasadena, Pasadena, Arcadia, Glendale, West Los Angeles, Santa Monica, West Hollywood, East Los Angeles, Commerce, Vernon, Beverly Hills, Los Feliz, Silver Lake, Eagle Rock, Atwater Village, Studio City, Carson, Torrance, Rancho Dominguez, Century City, Burbank, Echo Park, Downtown Los Angeles, Alhambra, Culver City, Toluca Lake, Sherman Oaks, San Gabriel, San Marino, Monterey Park, Hawthorne, West hills , Encino , Tarzana , Rosemead, Reseda , woodland hills

91307,91364,91356,90007,90010,90012,90014,90015,90017,90020,90021,90022,90023,90025,90026,90027, 90028,90029,90031,90033,90034,90035,90036,90038,90039,90041,90042,90044,90048,90049,90057,90058, 90061,90063,90064,90065,90067,90068,90069,90071,90079,90210,90211,90212,90232,90248,90250,90262, 90401,90402,90403,90404,90405,90502,90504,90670,90746,91006,91007,91030,91101,91104,91105,91106, 91107,91108,91125,91126,91126,91201,91202,91203,91204,91205,91206,91210,91403,91423,91501,91502, 91504,91505,91506,91521,91522,91523,91601,91602,91604,91606,91607,91608,91754,91801,91803

Fair Use Policy: Fair usage limits apply on all plans, including unlimited plans. Fair usage is defined as (4 hours remote tech support a month for computers or laptops and 6 hours a month for servers.) We do not permit use of this services to support more then the computers or servers that are licensed monthly.  unlimited plans include unlimited email support per month. 

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Copyright © 2005-2009  RR.ES.IT.DM LLC. All Rights Reserved
All trademarks mentioned on this page are the property of their respective owners.
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Last Updated:  ( Friday, 16 JAN 2009 )